Shipping Policy

Spoil fulfills all its orders from our Auckland fulfilment warehouse.

Spoil will dispatch most orders within 2-5 business days assuming all items are in stock. All other orders will be dispatched as quickly as possible thereafter. Order processing and delivery times may vary in peak times such as Christmas, Valentine's Day, Mother's Day, Father's Day and some items of discontinued supply.

By default, we will use no-signature courier service and you've agreed for the Courier Provider to leave the parcel at a safe place at their own discretion when no one is there for the collection. 

By placing an order without any delivery instructions, you've also agreed that Spoil and the Courier Service Provider will not accept any responsibilities for your order went missing or damaged after the delivery at your provided shipping address. Alternatively for extra security and peace of mind, the signature of the addressee or the person accepting the delivery can be collected for a small additional charge. You will need to notify us in the delivery instruction field or email us within the first 2 hours after your order placed to request this service.